Regulations & Policies for Buy2Sell’s online sellers
(Applicable to partners who affiliate with Buy2Sell in Singapore)
– Over 18 years old
– Singaporean, PR, long term holding pass residents
– Use images and contents provided by Buy2Sell for business purpose only
– Partners can sell all items posted at: https://www.buy2sell.sg/
– Good attitude towards customers
– NO bad affect on the images and brands of products that are collaborating with Buy2Sell
– Commision 30% based on sales volume of the retail price at : https://www.buy2sell.sg/
Even if products on promotion, 30% commission still base on: [actual selling pirce – promotion]
– The extra Bonus if any meet the sale targets :
|Monthly Sales (SGD)||Commission (%)||Bonus (%)|
|Below 200 SGD||30%||2%|
|Between 201 SGD and 300 SGD||30%||3%|
|More than 301 SGD and 700 SGD||30%||5%|
|More than 701 SGD||30%||8%|
– Monthly sales is calculated until 23:59pm on last date of each month, based on successfully paid orders, no cumulative to next month. Bonus is paid on the 5th date of every month.
a/ Sales Process
- Step 01: Sign up as buyer account at Buy2Sell.sg https://www.buy2sell.sg/sign-up
- Step 02: Fill up your profile
- Step 03: Visit website https://www.buy2sell.sg/. Select any items you have interest to sell on your online shops to re-upload by available information and images.
- Step 04: Use Code “CTVSG30” to put on check out of your orders to get 30% commission off in total bill.
- Step 05: Online Payment.
- Step 06: Delivery by two methods:
a) Collect at Buy2Sell’s warehouse: by Shippers (of Shopee / Lazada…) the address is: …………
b) Deliver to your place. (Free local shipping for order above $40 SGD, if less than $39 SGD will be due to actual delivery cost)
* For support information Chatbox available on https://www.buy2sell.sg/ Monday – Friday (8am – 18pm)
b/ Selling Price
Partners can post original retail price, or promotion price. Buy2Sell will offer promotions at website https://www.buy2sell.sg/.
Partners, by themselves, also can decide promotional prices that are not higher than Buy2Sell’s original retail prices.
For example: Retail price: $50 SGD & Promotion price: $30 SGD. Partners can sell at $40 SGD.
$30 SGD is the price Buy2Sell offer for Partners at that time, based on ordered confirmation.
- Exchange, Return policy
a/ For goods:
-Products not match in color, design, size based on orders.
-Quality defects by manufacturer, own damage of product.
-Returned items: Must be newly original, not torn or cracked. No signs of being used. Must have ful, labels, warranty cards, delivery invoices.
-Still in allowed return period.
-The return for items damaged or broken during delivery by local shipping services.
b/ Exchange, Return period
– Return & exchange within 10 days from customer’s received day.
– A proof of customer’s inquiry for exchange / return to email: email@example.com
Buy2Sell refund within 07 days after receiving returned items.
The amount of refund will be set off automatically into monthly sales.
- Attitudes & behaviors on complaint handling
Partners are required to behave gently and friendly during collaboration.
Buy2Sell always put benefits of partners and customers on top; ensure the quality and origin of products; compensate if any.
If any incident or dispute occurs, whether cooperation still going or was suspended, the two parties commit to negotiate to resolve complaints, compensate properly with a positive attitude.
No party, directly or indirectly, defame, smear, complain about each other on social media. It cause to damage the reputation of the other party.
If either party violates, it must compensate for the damage and go under investigation by legal agency.
Buy2sell SG Policy 20/06/2021